🔞 Age & Purchase
Q: Is identity verification required when purchasing or receiving the package?
A: No identity verification is required when purchasing or receiving the package. We recommend purchasing only for individuals 21 years and older. This product is for adult use only.
🚚 Shipping
Q: Where do you ship from?
A: Most of our orders are shipped from our Canadian warehouse, with specific details provided in the product description for each item you purchase.
Q: How long does delivery take?
A:
Canada Warehouse: 5-8 business days
Global Warehouse: 15-20 business days
Q: What if my order hasn't shipped within 48 hours?
A: Please contact us via:
Email:
[email protected]WhatsApp: Click the WhatsApp icon on the center of the screen to reach us.
📦 Privacy
Q: Is the packaging discreet?
A: Yes. All orders are shipped in plain, discreet packaging.
Q: Will your brand name appear on the packaging or promotional materials?
A: No. We use a generic company name.
🔧 Customer Service Support
Q: What if my product is damaged or delayed in shipping?
A: Please send an email to
[email protected] with your order number. Please check your spam/junk mail folder to avoid missing a reply.
⚠️ Important Notes
This product is for adults (21 years and older) only.
This seller only sells vaping devices and does not sell nicotine.
This seller's devices cannot be used for inhaling any illegal substances.
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